Privacy Policy 

At Nkansah Digital Creation Limited, we respect and value your trust. Your privacy is extremely important to us, and we are fully committed to safeguarding the personal information you share with us. This Privacy Policy explains in detail how we collect, use, store, and protect your information when you visit or shop at nkansahdigitalcreationlimited.co.uk. By accessing our website or purchasing our products, you agree to the terms set out in this Privacy Policy.

Information We Collect

When you interact with our website, we collect both personal and non-personal information to provide you with a smooth and secure shopping experience.
Personal information includes your name, email address, contact number, billing and shipping details, and payment information that you provide while placing an order. This information is necessary for us to process your purchase and deliver your products safely.
Non-personal information includes details such as your browser type, operating system, IP address, the pages you visit on our site, the time you spend browsing, and your shopping preferences. This data helps us understand customer behavior so that we can improve our website and services.

How We Use Your Information

Your information is used only for purposes that directly benefit you and improve our services. We use your personal details to process orders, arrange deliveries, provide customer support, and communicate with you regarding your purchases.
Additionally, we may use your contact information to send you promotional offers, product updates, and newsletters—but only if you have chosen to subscribe. If you do not wish to receive such emails, you can easily opt out at any time.
Your non-personal data helps us analyze browsing patterns, identify popular products, and enhance our website’s overall functionality. This ensures that your shopping experience at Nkansah Digital Creation Limited becomes faster, easier, and more personalized.

Cookies and Tracking

To make your experience better, our website uses cookies and similar technologies. Cookies are small files stored on your device that help us remember your preferences, such as items in your cart or your preferred language.
Cookies also allow us to recognize returning visitors and recommend products you may like based on your previous browsing. You have full control over cookies—most browsers allow you to delete or disable them. Please note that disabling cookies may affect some website functions, such as saving your cart.

Sharing of Information

At Nkansah Digital Creation Limited , your privacy is our priority. We do not sell, rent, or trade your personal data to any third parties. However, in order to operate our business smoothly and provide you with our services, we may share limited information with trusted third parties.
For example, your payment details are processed securely through our payment gateway partners, while your delivery details are shared with courier services to ensure timely shipping. We may also use third-party analytics tools to understand how visitors use our site and improve user experience. These partners are required to handle your information securely and in compliance with data protection laws.

Data Security

We understand that online safety is one of your biggest concerns. That’s why we use advanced security measures to protect your information from unauthorized access, misuse, or disclosure.
All sensitive data, such as payment details, is encrypted using secure socket layer (SSL) technology. Our servers are monitored regularly, and we continuously update our systems to ensure the highest level of protection. However, no method of transmission over the internet can be guaranteed 100% secure. While we do everything possible to safeguard your information, you also play a role in keeping your account secure by using strong passwords and not sharing your login details with anyone.

Your Rights

We respect your rights over your personal information. As a customer, you have the right to:
Request access to the personal data we hold about you.
Ask us to correct any incorrect or outdated information.
Request that we delete your personal data, subject to legal and regulatory requirements.
Opt out of promotional emails and marketing communications.
If you wish to exercise any of these rights, simply contact us at our official email address, and we will assist you promptly.

Third-Party Websites

Our website may include links to other websites for your convenience, such as payment providers or social media platforms. Please note that we are not responsible for the privacy practices or security measures of these third-party websites. We strongly encourage you to read their privacy policies before sharing any personal information with them.

Policy Updates

Technology, customer needs, and legal requirements change over time, which means our Privacy Policy may also need to be updated. Whenever we make changes, we will post the revised version on this page with the “Last Updated” date clearly mentioned.
We recommend that you review our Privacy Policy regularly so you are always informed about how your information is being used. By continuing to use our website after updates, you are agreeing to the revised terms.

Contact Us

Your trust matters to us, and we are always here to address your questions or concerns. If you have any queries about this Privacy Policy, or if you would like to make a request regarding your personal data, please feel free to contact us.

Email: contact@nkansahdigitalcreationlimited.co.uk