Terms & Conditions
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Terms & Conditions
Welcome to Nkansah Digital Creation Limited . These Terms & Conditions (“Terms”) govern your use of our website nkansahdigitalcreationlimited.co.uk and the purchase of products from our store. By accessing or using our website, you agree to comply with and be bound by these Terms. Please read them carefully before making any purchase. If you do not agree with these Terms, you should not use our website or services.
1. Use of Website
The Nkansah Digital Creation Limited website is provided for personal, non-commercial use. You agree to use the website only for lawful purposes and in a manner that does not infringe the rights of others. You may not misuse the website, attempt unauthorized access, or engage in activities that could disrupt or damage the platform.
We reserve the right to suspend or terminate access to our website at any time without prior notice if we believe a user has violated these Terms.
2. Account Registration
To place an order, you may be required to register an account with us. You must provide accurate and up-to-date information during registration. You are responsible for keeping your account credentials secure and for any activity that occurs under your account.
Nkansah Digital Creation Limited will not be liable for unauthorized account use if you fail to maintain the confidentiality of your details. If you suspect any unauthorized activity, you must notify us immediately.
3. Product Information
We aim to provide accurate product descriptions, images, and pricing. However, occasional errors may occur. Colors, sizes, or product details may vary slightly due to screen display differences or photography.
Nkansah Digital Creation Limited reserves the right to correct errors, update information, or revise pricing at any time without prior notice.
4. Orders and Payments
All orders are subject to acceptance and product availability. Submitting an order does not guarantee fulfillment until confirmed by us.
Payment must be made in full at the time of purchase using our secure payment gateways. We do not store your payment information. If payment is unsuccessful, we may cancel your order.
5. Shipping and Delivery
We strive to deliver products on time and in excellent condition. Delivery timelines displayed on our website are estimates and not guarantees. Delays may occur due to courier services, weather, or other unforeseen factors.
Customers must provide accurate shipping details. Nkansah Digital Creation Limited is not responsible for delays or failed deliveries caused by incorrect addresses.
6. Return & Refund Policy
At Nkansah Digital Creation Limited , we want you to feel confident when shopping with us. That’s why we offer a 15-day return policy under the following terms:
Customers may request a return within 15 days from the date of delivery.
Returned items must be unused, unwashed, undamaged, and in their original packaging with all tags and labels intact.
Products must be in resalable condition. Items showing signs of use, wear, or damage caused by the customer will not be accepted.
To start a return, customers must contact us at contact@nkansahdigitalcreationlimited.co.uk with their order details and reason for return. Our support team will provide return instructions and the return address.
Customers are responsible for return shipping costs unless the return is due to an error on our part (such as receiving the wrong item or a defective product).
Once we receive the returned product, we will inspect it and notify you of the approval or rejection of your refund.
Approved refunds will be processed within 7–10 business days and credited back to the original payment method. Shipping charges are non-refundable.
If you receive a defective or damaged product, you must notify us within 48 hours of delivery, including supporting photos. In such cases, we will arrange a free replacement or full refund.
7. Intellectual Property
All content on Nkansah Digital Creation Limited , including but not limited to text, images, graphics, logos, product designs, and website layout, is the intellectual property of Nkansah Digital Creation Limited. You may not copy, reproduce, or distribute any material from our website without prior written consent.
8. Limitation of Liability
While we strive to provide accurate product details and reliable services, Nkansah Digital Creation Limited will not be held liable for any direct, indirect, incidental, or consequential damages resulting from the use of our website, delays in delivery, or issues caused by third-party providers.
9. Indemnification
By using our website, you agree to indemnify and hold harmless Nkansah Digital Creation Limited , its employees, partners, and affiliates from any claims, damages, or expenses arising from your misuse of our website, violation of these Terms, or infringement of third-party rights.
10. Third-Party Links
Our website may contain links to third-party websites for your convenience. Nkansah Digital Creation Limited is not responsible for the content, security, or policies of these third-party websites. Accessing them is at your own risk.
11. Changes to Terms
We may update or revise these Terms & Conditions at any time without prior notice. Updates will be posted on this page with a revised “Last Updated” date. Continued use of our website after changes indicates your acceptance of the updated Terms.
12. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of your country of residence. Any disputes will be subject to the exclusive jurisdiction of the local courts.
13. Contact Us
If you have any questions regarding these Terms & Conditions, returns, or refunds, please contact us at:
Email: 